DOCUMENT:Q91031  14-NOV-2000  [word97]
TITLE   :WD97: NUMPAGES Field Does Not Work During Mail Merge
PRODUCT :Word 97 for Windows
PROD/VER:WINDOWS:97
OPER/SYS:
KEYWORDS:kbualink97 kbdta word8 kbfield word97 kbmerge

======================================================================

-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Word 97 for Windows 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you perform a mail merge operation by using a main document that contains a
NUMPAGES field, the number "1" appears in the merged documents, regardless of
how many pages are in the main document.

This occurs regardless of whether you insert the NUMPAGES field in the header,
footer, or body of your main document.

WORKAROUND
==========

To work around this behavior, use one of the following methods:

 - Before you perform the mail merge, change the NUMPAGES field to text in your
   main document by selecting the field, pressing F9 to update the field, and
   then pressing CTRL+SHIFT+F9 to change the result of the field to text. Use
   this workaround if all your merged documents contain the same number of
   pages. This workaround is inappropriate if the number of pages in your merged
   document varies from record to record.

   -or-

 - In place of the NUMPAGES field, use a PAGEREF field that references a
   bookmark inserted at the end of your main document. To do this, position the
   insertion point at the end of your document and click Bookmark on the Insert
   menu. Type "MergedNumber" (without the quotation marks) in the Bookmark name
   box, and then click the Add or OK button. In place of the NUMPAGES field,
   insert the following field:

   {PAGEREF MergedNumber}

   NOTE: This workaround provides incorrect PAGEREF field results if you use the
   Merge To New Document option when you perform the mail merge. It only works
   if you use the Merge To Printer option.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

MORE INFORMATION
================

By design, Word does not insert the NUMPAGES field in merged documents, because
the field result would reflect the total pages in the merged document instead of
the total pages for each record. Therefore, the NUMPAGES field is often
inappropriate for print merge main documents.

NOTE: The NUMPAGES field obtains its result from the Document Statistics dialog
box. You cannot modify Document Statistics information; therefore, you cannot
affect the result of the NUMPAGES field.

Additional query words: wrong unlink

======================================================================
Keywords          : kbualink97 kbdta word8 kbfield word97 kbmerge 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2000.