DOCUMENT:Q300712 08-MAY-2002 [ssafe] TITLE :Label Promotion After Share Pin and Branch Operation Fails PRODUCT :Microsoft SourceSafe PROD/VER::6.0 OPER/SYS: KEYWORDS:kbSSExplorer kbDSupport kbGrpDSSSafe ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Visual SourceSafe, 32-bit, for Windows 6.0 ------------------------------------------------------------------------------- SYMPTOMS ======== The problem occurs when you are creating a new project using the procedure called "Share, Pin, and Branch to Create Service Pack Projects" (see Help). As described in the procedure you should choose NOT to branch after share. If you do choose not to branch after share, this sets up a new-shared project and pins all files at the version label that was selected. If you then attempt to apply a label to the new project at the project level and then branch and update one of the files, relabeling the latest revision of the branched file and doing a get on the project label returns the file at the original prepromoted labeled version. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. This fix may receive additional testing at a later time, to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next service pack that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later: +---------------------------------------------------------------------------+ | Name | Size (bytes) | Date | Time | Version | Platform | +---------------------------------------------------------------------------+ | Analyze.exe | 199,952 | 5/22/2001 | 1:23 PM | 06.00.9238 | x86 | +---------------------------------------------------------------------------+ | Ddconv.exe | 295,184 | 5/22/2001 | 1:23 PM | none | x86 | +---------------------------------------------------------------------------+ | Ddupd.exe | 420,112 | 5/22/2001 | 1:23 PM | none | x86 | +---------------------------------------------------------------------------+ | Ss.exe | 397,072 | 5/22/2001 | 1:23 PM | none | x86 | +---------------------------------------------------------------------------+ | Ssadmin.exe | 12,048 | 5/22/2001 | 1:23 PM | 06.00.9238 | x86 | +---------------------------------------------------------------------------+ | Ssapi.dll | 561,424 | 5/22/2001 | 1:23 PM | 06.00.9238 | x86 | +---------------------------------------------------------------------------+ | Ssarc.exe | 498,960 | 5/22/2001 | 1:23 PM | 06.00.9238 | x86 | +---------------------------------------------------------------------------+ | Ssexp.exe | 16,656 | 5/22/2001 | 1:23 PM | 06.00.9238 | x86 | +---------------------------------------------------------------------------+ | Ssgui.dll | 1,135,376 | 5/22/2001 | 1:23 PM | 06.00.9238 | x86 | +---------------------------------------------------------------------------+ | Ssrestor.exe | 496,912 | 5/22/2001 | 1:23 PM | 06.00.9238 | x86 | +---------------------------------------------------------------------------+ | Ssscc.dll | 1,414,416 | 5/22/2001 | 1:24 PM | 06.00.9238 | x86 | +---------------------------------------------------------------------------+ | Ssus.dll | 480,528 | 5/22/2001 | 1:24 PM | 06.00.9238 | x86 | +---------------------------------------------------------------------------+ The self-extracting .exe file should be: +----------------------------------------------------------------------+ | Name | Size | Date | Time | Version | Platform | +----------------------------------------------------------------------+ | VSS9238en.exe | 2,733,568 | 6/4/2001 | 10:23 AM | none | x86 | +----------------------------------------------------------------------+ STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: ====================================================================== Keywords : kbSSExplorer kbDSupport kbGrpDSSSafe Technology : kbSSafeSearch kbAudDeveloper kbSSafe600 kbSSafe32bitSearch Version : :6.0 Hardware : ALPHA x86 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.