DOCUMENT:Q166622 07-MAY-1999 [exchange] TITLE :XADM: SA Crashes When Generating Offline Address Book PRODUCT :Microsoft Exchange PROD/VER:5.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.0 ------------------------------------------------------------------------------- SUMMARY ======= In Microsoft Exchange Server version 5.0, the system attendant may stop responding when generating the Offline Address Book. CAUSE ===== This is caused by the total details of an object being greater than 1 KB. In Microsoft Exchange Server version 5.0, an object detail greater than 1 KB will cause the system attendant to stop responding. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange 5.0 . This problem was corrected in the latest Microsoft Exchange Server 5.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: SP1 OAB SA Dr. Watson event 2026 ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange500 kbZNotKeyword2 Version : 5.0 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.