DOCUMENT:Q179623 27-MAR-1999 [exchange] TITLE :XADM: Store Terminates Unexpectedly in CbBinlen PRODUCT :Microsoft Exchange PROD/VER:WinNT:4.0,5.0,5.5 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0, 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== The Microsoft Exchange information store (STORE) may terminate unexpectedly in CbBinlen. CAUSE ===== Although the information store has reached the end of its allocated memory, the store still tries to read beyond the address, which is actually not allocated. This causes the store to terminate. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Microsoft has confirmed this to be a problem in Microsoft Exchange Server versions 5.0. A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information. This fix has been posted to the following Internet location: ftp://ftp.microsoft.com/bussys/exchange/exchange-public/fixes/Eng/Exchg5.0/Post-SP2-STORE/ Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K MORE INFORMATION ================ The Drwtsn32.log file may show a failure similar to the following. (Note especially the function names listed on the stack back trace.) Application exception occurred: App: store.DBG (pid=241) When: 11/12/1997 @ 15:11:24.543 Exception number: c0000005 (access violation) State Dump for Thread Id 0xe4 eax=0e2f2ff4 ebx=0000000c ecx=00000000 edx=001c5be0 esi=00000001 edi=000003a4 eip=0206697f esp=0d10f8c8 ebp=0d10f8d4 iopl=0 nv up ei pl nz na pe nc cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000202 function: CbBinlen 02066972 33db xor ebx,ebx 02066974 395d0c cmp [ebp+0xc],ebx ss:0d75e1f6=???????? 02066977 7e1a jle CbBinlen+0x21 (02066993) 02066979 8b750c mov esi,[ebp+0xc] ss:0d75e1f6=???????? 0206697c 8b4508 mov eax,[ebp+0x8] ss:0d75e1f6=???????? FAULT ->0206697f 8a0418 mov al,[eax+ebx] ds:0000000c=?? 02066982 50 push eax 02066983 57 push edi ..... *----> Stack Back Trace <----* FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name 0d10f8d4 0200e5e9 0e2f2ff4 00000009 000003a4 00000000 store!CbBinlen [omap] 0d10f8ec 020d10ca 000004b0 0f3555b0 0d10f9bc 000003a4 store!EcCodePageConvert [omap] 0d10fa2c 0210a45b 0f36c664 00001e93 00000001 0f43ecec store!EcModifyRulesOp [omap] 0d10fa80 020033e4 092c0041 0f36c664 0d10fac4 00000000 store!EcModifyTable [omap] 0d10faf8 02003ddc 105c6c18 0e2e23cc 0d10fb1c 00000497 store!EcRpc [omap] 0d10fb20 77e8eb7a 105c6c18 0e2e23cc 0ccd11e2 00000497 store!EcDoRpc [omap] 0d10fb40 77e8ea3b 02003d9f 0d10fd18 00000004 ffffffff rpcrt4! (FPO: [4,2,1]) 0d10fe28 77e8e876 00000000 00000000 0d10ff10 0d10fe40 rpcrt4! ..... *----> Raw Stack Dump <----* 0d10f8c8 fe 2f 2f 0e 7c 29 2e 0e - 00 00 00 00 ec f8 10 0d .//.|).......... 0d10f8d8 e9 e5 00 02 f4 2f 2f 0e - 09 00 00 00 a4 03 00 00 .....//......... 0d10f8e8 00 00 00 00 2c fa 10 0d - ca 10 0d 02 b0 04 00 00 ....,........... 0d10f8f8 b0 55 35 0f bc f9 10 0d - a4 03 00 00 f4 2f 2f 0e .U5..........//. 0d10f908 09 00 00 00 00 00 00 00 - cc 23 2e 0e ec ec 43 0f .........#....C. 0d10f918 0c 00 00 00 68 25 13 02 - 00 00 52 00 01 00 00 00 ....h%....R..... 0d10f928 24 00 00 00 cc 23 2e 0e - 70 f9 10 0d cb 71 00 02 $....#..p....q.. 0d10f938 20 00 00 00 67 2b 08 02 - 18 00 00 00 1c 29 2e 0e ...g+.......).. 0d10f948 7c 91 42 0f 00 00 00 00 - 00 00 00 00 60 fa 10 0d |.B.........`... 0d10f958 70 ae 2b 0e ff ff ff ff - 78 f9 10 0d 00 00 00 00 p.+.....x....... ..... ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2 Version : WinNT:4.0,5.0,5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. 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