DOCUMENT:Q303211 11-SEP-2001 [msdn] TITLE :Err Msg: "[Object Error] No such partner or key version found" PRODUCT :Microsoft Developer Network PROD/VER::1.3,1.4,1.99 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Passport, versions 1.3, 1.4, 1.99 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to sign in to Passport, you may receive the following error message: [Object Error] No such partner or key version found CAUSE ===== The encryption key has been installed incorrectly or a network encryption problem exists on the Passport servers. RESOLUTION ========== To resolve the problem, check the following: - This error may indicate that the partner site has installed an encryption key that is different than the one that is registered in the Passport network for the site. The site administrator should ensure that the site is using the key that is registered for the site. - The encryption key may have been installed incorrectly. Check the kv parameter on the query string and verify that it matches the version of the current key that is installed. Rerun the key installation executable file as directed by the key installation instructions that shipped with the encryption key. For more information, see the following Passport SDK Web site: Installing the Encryption Key http://www.passport.com/sdkdocuments/sdk14/Implementation/enckey.htm - There may be a problem with the key on the Passport Network. Notify your Passport representative or e-mail Passport Developer Support at nfssup@microsoft.com for assistance in verifying or correcting this. - When f values are returned on the query string after an attempted login, they usually indicate a network problem. If you see f=7, an invalid key version exists. Run the show current command to check the current key version that is installed. MORE INFORMATION ================ For additional information, click the article number below to view the article in the Microsoft Knowledge Base: Q304952 Error Message: 'Passport Partner Error' at Login Additional query words: ====================================================================== Keywords : Technology : kbMSNSearch kbPassport140 kbPassport130 kbPassport199 kbPassportSearch Version : :1.3,1.4,1.99 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.