DOCUMENT:Q308372 21-MAY-2002 [msdn] TITLE :INFO: Logon Failure to Passport Returns "f= " Error on the Quer PRODUCT :Microsoft Developer Network PROD/VER::1.4,1.99,2.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Passport, versions 1.4, 1.99, 2.0 ------------------------------------------------------------------------------- SUMMARY ======= The "f= " error on the query string indicates that there may be a problem with the Passport network encryption operations. See the "More Information" section for the description of the error and corrective action to take. If you have questions, contact the DotNet Services Developer Support at the following email address: nfssup@microsoft.com MORE INFORMATION ================ The f values that are returned on the query string in the browser Address bar typically indicate that there are problems with the Passport network. Possible values are listed in the following table which points to some of these problems: --------------------------------------------------------------------------- Partner Return Name Description of Error Error on Query String --------------------------------------------------------------------------- f=1 BAD_REQUEST Domain database received a partial request, Site ID did not match. --------------------------------------------------------------------------- f=2 OFFLINE Domain database is offline and cannot service requests. --------------------------------------------------------------------------- f=3 TIMEOUT Request to Domain database timed out. --------------------------------------------------------------------------- f=4 LOCKED User's account is locked, and user is not signed in (or both). --------------------------------------------------------------------------- f=5 NO_PROFILE Profile type not available (wallet or other extended profile not present). --------------------------------------------------------------------------- f=6 DISASTER The logon server has determined that some (although not all) of of the network servers that are responsible for performing the steps of the authentication checks are currently down, and the logon server timed out trying to reach them. If f=6 occurs, the user will never be authenticated and no valid t and p will be on the query string. If this error is received, consider switching your site to stand-alone mode. --------------------------------------------------------------------------- f=7 INVALID_KEY Ticket or Profile cookie was encrypted using invalid key and cannot be decrypted. To resolve this, reinstall key correctly. --------------------------------------------------------------------------- f=8 (no internal Error in parsing or processing the resource name) participant's XML site configuration data on the network side. To resolve this, pass a valid SVC parameter (for example, Mail). --------------------------------------------------------------------------- f=9 (no internal Uncategorized or unhandled resource name) exception. Escalate to Passport Ops. --------------------------------------------------------------------------- f=10 (no internal Site attempted to specify KPP=2, resource name) 3, or 4 in call to logon server, but was not configured to use Kids Passport. To resolve, provision your site as a Kids site. --------------------------------------------------------------------------- f=11 USER_CANCELLED The user clicked cancel on the logon UI. This issue is especially important for Windows XP compatibility. If the error is not caught on the participant's RU, the user remains in an infinite loop where the logon UI continues to appear and permits the user no way out. Message the user if PP logon is required. --------------------------------------------------------------------------- f=12 (no internal When using SecLvl 10 or 100, RU resource name) must be SSL. --------------------------------------------------------------------------- Additional query words: ====================================================================== Keywords : Technology : kbMSNSearch kbPassport140 kbPassport199 kbPassport200 kbPassportSearch Version : :1.4,1.99,2.0 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.