DOCUMENT:Q223166 18-JUN-2001 [vbwin] TITLE :PRB: "Error 7 - Out of Memory " When Loading Books Online PRODUCT :Microsoft Visual Basic for Windows PROD/VER:WINDOWS:5.0,97 OPER/SYS: KEYWORDS:kbCmnCtrls kbVBp500 kbVS97 kbDevStudio kbGrpDSVB ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Visual Basic Learning Edition for Windows, version 5.0 - Microsoft Visual Basic Professional Edition for Windows, version 5.0 - Microsoft Visual Basic Enterprise Edition for Windows, version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== The following error message appears when you attempt to load Books Online: Error 7 - Out of Memory CAUSE ===== Books Online is attempting to use an older version of one of the following files: Control File Name Version Number --------------------------------------------------------------------------- Windows Common Controls ActiveX Control DLL comctl32.ocx 5.0.37.14 Common Dialog ActiveX Control comdlg32.ocx 5.0.37.14 Microsoft OLE Property Support DLL olepro32.dll 5.0.4055.1 Older versions of these files may be installed by other software programs, such as the software included with IOMEGA Zip drives or Jaz drives. The correct versions of these files should be installed in your system directory. RESOLUTION ========== Unregister these files using REGSVR32 with the /U option and then register the correct versions in your system directory. MORE INFORMATION ================ To prevent ActiveX control conflicts such as this from occurring, remove all other copies of these files from directories other than the system directory. Your system directory should contain the latest versions of ActiveX controls. Register the versions in your system directory. REFERENCES ========== For additional information about REGSVR32, please see the following article in the Microsoft Knowledge Base: Q198038 INFO: Useful Tools for Package and Deployment Issues Additional query words: ====================================================================== Keywords : kbCmnCtrls kbVBp500 kbVS97 kbDevStudio kbGrpDSVB Technology : kbVBSearch kbAudDeveloper kbZNotKeyword6 kbZNotKeyword2 kbVB500Search kbVB500 Version : WINDOWS:5.0,97 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.