DOCUMENT:Q236286  14-MAR-2001  [vbwin]
TITLE   :PRB: Out of Memory Error Message Using the Rich Textbox Control
PRODUCT :Microsoft Visual Basic for Windows
PROD/VER::4.0,5.0,6.0
OPER/SYS:
KEYWORDS:kberrmsg kbfile kbDeployment kbVBp kbVBp400 kbVBp500 kbVBp600 kbGrpDSVB kbDSupport

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Visual Basic Professional Edition for Windows, versions 4.0, 5.0, 6.0 
 - Microsoft Visual Basic Enterprise Edition for Windows, versions 4.0, 5.0, 6.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When running an application that uses the Microsoft Rich Textbox control, an Out
of Memory error occurs. Another possible error is:

   System Error &H80004005 (-2147467259). Unexpected Error

CAUSE
=====

A version of the Riched32.dll file that is not redistributable is installed on
the computer. Riched32.dll may not be distributed because it requires files that
are only installed by Microsoft Exchange. Because the Riched32.dll file is a
shared component, this problem may occur when you use an application that is
installed correctly.

RESOLUTION
==========

Microsoft has created an application that installs the correct version of the
Riched32.dll file on the target system.

The following files are available for download from the Microsoft Download
Center:

   Richedfx.exe
   (http://download.microsoft.com/download/vb60ent/Sample16/1/W9XNT4/EN-US/Richedfx.exe)

Release Date: Aug-25-1999

For additional information about how to download Microsoft Support files, click
the article number below to view the article in the Microsoft Knowledge Base:

   Q119591 How to Obtain Microsoft Support Files from Online Services

Microsoft used the most current virus detection software available on the date of
posting to scan this file for viruses. Once posted, the file is housed on secure
servers that prevent any unauthorized changes to the file.

Download the richedfx.exe file and run the executable on the target system. The
program verifies that the problem exists on the target system and allows you to
confirm whether you want to replace the Riched32.dll file with the correct
version.

NOTE: This application requires that the Visual Basic 6.0 run-time file
Msvbvm60.dll is installed on the target computer. Any Visual Basic application
installs this file. The msvbvm60.dll file can also be downloaded from the
following Microsoft Knowledge Base article:

   Q290887 FILE: VBRun60sp5.exe Installs Visual Basic 6.0 SP5 Run-Time Files

STATUS
======

This problem occurs when an application distributes the wrong version of the
Riched32.dll file. Applications whose distributions are created using Microsoft
tools such as the Setup Wizard or the Package and Deployment Wizard (PDW) do not
cause this problem. Vendors of Visual Basic applications that choose to use
third-party distribution tools should distribute a copy of the Riched32.dll file
from the \VB98\Wizards\PDWizard\Redist directory.

NOTE: Set up programs should not replace the version of Riched32.dll on systems
running Microsoft Windows NT 4.0 or Windows 2000. See the Microsoft Knowledge
Base article in the REFERENCES section of this article for more information.

REFERENCES
==========

For specific details regarding this issue, see the following article in the
Microsoft Knowledge Base:

   Q197580 INFO: Distribution Issues with Riched32.dll

Additional query words: richtx32.ocx

======================================================================
Keywords          : kberrmsg kbfile kbDeployment kbVBp kbVBp400 kbVBp500 kbVBp600 kbGrpDSVB kbDSupport 
Technology        : kbVBSearch kbAudDeveloper kbZNotKeyword6 kbZNotKeyword2 kbVB500Search kbVB600Search kbVBA500 kbVBA600 kbVB500 kbVB600 kbVB400Search kbVB400
Version           : :4.0,5.0,6.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2001.