DOCUMENT:Q271919 08-MAY-2002 [vbwin] TITLE :Access Volation in Visual Basic Snap-In Designer Run-Time DLL PRODUCT :Microsoft Visual Basic for Windows PROD/VER::6.0 OPER/SYS: KEYWORDS:kbDesigner kbMMC kbVBp600bug kbVBp600fix kbGrpDSVB kbDSupport kbSnapIn ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Visual Basic Professional Edition for Windows, version 6.0 - Microsoft Visual Basic Enterprise Edition for Windows, version 6.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If the Visual Basic Snap-in Designer is used to create a snap-in with ListPads in the Result Pane, then clicking from one node to another might result in some error condition. Usually, a blank or frozen result pane is displayed, and then a run-time error message or access violation is reported when the console in MMC is closed. Typically, the error message reads: Runtime Error! Program c:\win2000\system32\mmc.exe abnormal program termination. CAUSE ===== This is caused by a code bug in the mssnapr.dll file. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later: Date Time Version Size File name Platform ------------------------------------------------------------- 08/15/00 02:41a 5.1.2259.1 717,312 mssnapr.dll (Intel) STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: Mssnapr ====================================================================== Keywords : kbDesigner kbMMC kbVBp600bug kbVBp600fix kbGrpDSVB kbDSupport kbSnapIn Technology : kbVBSearch kbAudDeveloper kbZNotKeyword6 kbZNotKeyword2 kbVB600Search kbVB600 Version : :6.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.