XCLN: Err Msg: The Item Could Not Be Displayed

• Microsoft Exchange Windows 3.x client, versions 4.0, 5.0
• Microsoft Exchange Windows NT client, versions 4.0, 5.0
• Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0

SYMPTOMS

When you open a message using the Microsoft Exchange Client for Windows 3.x, Windows 95, or Windows NT, the following error message appears:

The item could not be displayed. You've exceeded the maximum amount of text.

CAUSE

You open, compose, or change a message that has a greater number of characters than 1,048,576 (0x100000 hex), the message body size limitation of Microsoft Exchange, version 4.0.

The above error message can also be received in the following cases:

• There are problems loading or opening attachments.
  
  Check for low disk space, because the client needs to save the attachments temporarily on the local machine.



• The client computer is low on memory.
  
  Close some applications and try the operation again.

WORKAROUND

• Save the message in the Microsoft Exchange Viewer, by first selecting it, and then clicking Save As from the File menu.



• Send large messages as attachments because each OLE object and file attachment counts as exactly one character only.

Additional query words:

Keywords          : kbusage XCLN 
Version           : WINDOWS:4.0,5.0
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: March 18, 1999