DOCUMENT:Q148518 22-MAR-1999 [exchange] TITLE :XCLN: Err Msg: The MS Exchange Server Could Not Be Opened PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0,5.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange MS-DOS client, versions 4.0, 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When starting Microsoft Exchange MS-DOS Client from MS-DOS, you may receive the following error: Your MS Exchange Server could not be opened. A network error has occurred. Quit and restart MS Exchange. Microsoft Exchange for MS-DOS ID No: 5866 - 80040115 CAUSE ===== This error occurs when the full network redirector is not loaded and is not in the Autoexec.bat file (on a line stating "net start full") when you boot the computer to MS-DOS. When the computer is booted, the full network redirector files have not been started or loaded into memory at the MS-DOS level. RESOLUTION ========== Edit the computer's Autoexec.bat file to include the following statement: Net Start Full STATUS ====== This behavior is by design. Additional query words: ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchangeClientSearch kbZNotKeyword3 kbExchange400DOS kbExchange500DOS Version : WINDOWS:4.0,5.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.