DOCUMENT:Q101763 22-NOV-1999 [msdos] TITLE :MS-DOS Err Msg: "Unrecoverable Error" Returning to MS-DOS 5.x PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:6.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system version 6.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After upgrading to MS-DOS 6.0 from MS-DOS 5.x, one way to return to MS-DOS 5.x is to use the Uninstall disk created during the MS-DOS 6.0 upgrade process. However, if the Uninstall disk is unavailable and you decide to follow the instructions on the original MS-DOS 5.x upgrade disk by running the Setup program, you may receive the following message: UNRECOVERABLE ERROR Cannot identify your version of DOS. Returning to DOS. Press ENTER to continue. WORKAROUND ========== To work around this problem, reboot your machine with a startup disk containing system files of MS-DOS (version 2.11 to 5.x) and then run the Setup program for MS-DOS 5.x. Additional query words: 6.00 4.0 4.01 5.0 5.0a 5.00 5.00a ====================================================================== Keywords : Technology : kbMSDOSSearch kbMSDOS600 Version : MS-DOS:6.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.