DOCUMENT:Q105259 21-NOV-1999 [msdos] TITLE :Using Microsoft Backup to Back Up to a Network Drive PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:6.2,6.21,6.22 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system versions 6.2, 6.21, 6.22 ------------------------------------------------------------------------------- SYMPTOMS ======== Microsoft Backup and Microsoft Backup for Windows may fail and generate "insufficient disk space" error messages when you are backing up to a network drive, even if the drive has plenty of room. This problem occurs if the network connection times out when Microsoft Backup is trying to increase the size of the backup file. CAUSE ===== When Microsoft Backup allocates space for a backup file, it fills the file with zeros. If the file increases by several megabytes, it may take several minutes to "zero out" the new space. If the network redirector determines that the network is not responding (because this process is taking so long), the redirector may cancel the network connection. RESOLUTION ========== To work around this problem, increase your network timeout setting to several minutes. For example, if you are using Windows for Workgroups, increase the SESSTIMEOUT=nnn entry in the [network] section of the SYSTEM.INI file. Additional query words: MWBackup 6.22 6.20 time out time-out ====================================================================== Keywords : Technology : kbMSDOSSearch kbMSDOS621 kbMSDOS622 kbMSDOS620 Version : MS-DOS:6.2,6.21,6.22 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.