DOCUMENT:Q108586 17-DEC-2000 [msdos] TITLE :Erratic Serial Mouse Behavior in Microsoft Diagnostics (MSD) PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:5.x,6.0,6.2,6.21,6.22 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system versions 5.0, 5.0a, 6.0, 6.2, 6.21, 6.22 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run Microsoft Diagnostics (MSD) version 2.0, 2.0a, or 2.01, your serial mouse may behave erratically. CAUSE ===== This problem occurs when MSD un-synchronizes the mouse during its hardware scan of the serial ports. RESOLUTION ========== Using the MSD /I switch usually allows the mouse to continue functioning in MSD until you choose either the COM Ports button or IRQ Status button. To work around this problem, run MSD with the /I switch, or use the keyboard in MSD. In either case, you should restart your computer after you exit MSD to restore the serial port and IRQ states. STATUS ====== Microsoft has confirmed this to be a problem in MSD versions 2.0, 2.0a, and 2.01. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: 6.22 6.20 2.00a 2.00 msd.com msd.exe ====================================================================== Keywords : Technology : kbMSDOSSearch kbMSDOS621 kbMSDOS622 kbMSDOS620 kbMSDOS600 kbMSDOS500 kbMSDOS500a Version : MS-DOS:5.x,6.0,6.2,6.21,6.22 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.