DOCUMENT:Q109695 23-NOV-1999 [msdos] TITLE :Cannot Read Last Image from Photo-CD PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:6.2,6.21,6.22; WINDOWS:3.11 OPER/SYS: KEYWORDS:msdos ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system versions 6.2, 6.21, 6.22 - Microsoft Windows for Workgroups version 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== You may be unable to read the last image from a Photo-CD under MS-DOS version 6.2 and 6.21 using Kodak Access, Tempra Access, or other third- party Photo-CD software. CAUSE ===== This problem occurs when you are using SMARTDrive version 5.0 (included with MS-DOS 6.2 and Windows for Workgroups 3.11) to cache the Photo-CD. WORKAROUND ========== To work around this problem, either disable disk caching on the CD-ROM drive, or add the "/E:2048" (without the quotation marks) parameter to the SMARTDRV.EXE command (typically in the AUTOEXEC.BAT file). For example: smartdrv /e:2048 MORE INFORMATION ================ SMARTDrive attempts to read more data than is initially requested. This is called "read ahead" caching. When SMARTDrive reads past the end of a Photo- CD it fails to read the last photo. This problem occurs because a Photo-CD does not contain data after the last photo, even though the CD disk size indicates additional sectors exist. The /E parameter specifies in bytes the amount of the cache that SMARTDrive moves at a time. Reducing the element size to 2048 (from the default of 8192) prevents SMARTDrive from attempting to read past the end of the Photo- CD. For more information on configuring SMARTDrive, type "help smartdrv" (without the quotation marks) at the MS-DOS command prompt and then press ENTER. MS-DOS version 6.22 ships with SMARTDrive version 5.01. SMARTDrive version 5.01 fixes problems with Kodak Photo-CDs. For more information about SMARTDrive, see the following article in the Microsoft Knowledge Base: Q127021 SMARTDrive Version History Additional query words: 3.11 6.20 6.21 picture compact disk photograph hang lock cdrom ====================================================================== Keywords : msdos Technology : kbAudDeveloper kbWFWSearch kbWFW311 kbMSDOSSearch kbMSDOS621 kbMSDOS622 kbMSDOS620 Version : MS-DOS:6.2,6.21,6.22; WINDOWS:3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.