DOCUMENT:Q113775 20-NOV-1999 [msdos] TITLE :MS-DOS 6.21: Errors Restoring Compressed Backups PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:6.21 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system version 6.21 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use an original equipment manufacturer (OEM) version of Microsoft MS-DOS 6.21 Backup to restore backups created with an earlier version of Microsoft Backup, you receive one of the following error messages: MS-DOS 6.21 Backup (MS-DOS-Based Version) ----------------------------------------- Critical Error Cannot retrieve catalog from disk #1 in drive A. -or- Alert Compression failure within . MS-DOS 6.21 Backup for Windows ------------------------------ The compression header for the catalog is corrupt. Use rebuild to reconstruct the catalog. -or- The file could not be properly restored. Do you want to skip this file? -or- The compression header for the file is corrupt. Restore cannot process this file and must stop. -or- Cannot recover data from damaged diskette using error correction (ECC) NOTE: This message is displayed when you try to retrieve or rebuild the backup catalog. CAUSE ===== Compression code was removed from Microsoft Backup in MS-DOS 6.21. When you use Microsoft Backup 6.21 to restore backups made with compression turned on, you receive the errors noted above. RESOLUTION ========== If you are restoring backups made on another computer, re-create the backups with compression turned off. If you cannot re-create the backups, use the MS-DOS Expand utility (EXPAND.EXE) to expand the required files (using the table below for reference) from the original MS-DOS 6.0 or 6.2 disks. Files Required for Microsoft Backup (MS-DOS-Based Version) ---------------------------------------------------------- MSBACKDB.OVL MSBACKDR.OVL MSBACKFB.OVL MSBACKFR.OVL MSBACKUP.EX_ MSBACKUP.EXE MSBACKUP.HL_ MSBACKUP.HLP MSBACKUP.OVL MSBCONFG.HL_ MSBCONFG.HLP MSBCONFG.OVL Files Required for Microsoft Backup for Windows ----------------------------------------------- MWBACKF.DL_ MWBACKF.DLL MWBACKR.DL_ MWBACKR.DLL MWBACKUP.EX_ MWBACKUP.EXE MWBACKUP.HL_ MWBACKUP.HLP MWGRAFIC.DL_ MWGRAFIC.DLL VFINTD.38_ VFINTD.386 MORE INFORMATION ================ To change the compression setting in Microsoft Backup 6.0 or 6.2: 1. Choose Backup. 2. Choose Options. 3. Clear the Compress Backup Data check box. 4. Choose OK. Additional query words: 6.22 6.0 6.00 6.2 6.20 6.21 stop cancel restore ok yes no skip recreate ====================================================================== Keywords : Technology : kbMSDOSSearch kbMSDOS621 Version : MS-DOS:6.21 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.