DOCUMENT:Q73829 17-DEC-2000 [msdos] TITLE :Windows/386 2.1x Compatibility with MS-DOS 5.0 or Later PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:5.x,6.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system versions 5.0, 5.0a, 6.0 ------------------------------------------------------------------------------- SUMMARY ======= Windows 386 versions 2.1 and 2.11 cannot run when EMM386.EXE from MS-DOS 5.0 or later is loaded in the CONFIG.SYS file. Attempting to use this configuration results in the following error message: Error: Protected mode software already installed This problem occurs regardless of which switches are used with EMM386.EXE. To run Windows/386 2.1x, you cannot use EMM386.EXE to emulate expanded memory or load drivers high. MORE INFORMATION ================ Other device drivers from the Microsoft MS-DOS 5.0 Upgrade to be aware of are listed in the README.TXT file section 4.5. The following is an excerpt from the README.TXT file: 4.5 "High Memory Area in Use" Message (Windows/386 2.1) ------------------------------------------------------- You cannot run Windows/386 2.1 when MS-DOS 5.0 is loaded into the high memory area. Also, the MS-DOS 5.0 versions of SMARTDRV.SYS and RAMDRIVE.SYS are not compatible with Windows/386 2.1. To run Windows/386 2.1 with MS-DOS 5.0, use the versions of SMARTDRV.SYS and RAMDRIVE.SYS that came with Windows and remove the DOS=HIGH command, if any, from your CONFIG.SYS file. Additional query words: 5.00 5.00a 6.00 noupd ====================================================================== Keywords : Technology : kbMSDOSSearch kbMSDOS600 kbMSDOS500 kbMSDOS500a Version : MS-DOS:5.x,6.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.