DOCUMENT:Q75217 17-DEC-2000 [msdos] TITLE :Xerox Ventura Publisher Behaves Erratically PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:5.x OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system versions 5.0, 5.0a ------------------------------------------------------------------------------- SUMMARY ======= Xerox Ventura Publisher versions 1.0, 2.0, and 3.0 may behave erratically under MS-DOS Shell versions 5.0 and 5.0a. To avoid this behavior, you should run Ventura Publisher from the command prompt with MS-DOS 5.0/5.0a loaded into conventional memory. MORE INFORMATION ================ Ventura Publisher must be run from the command prompt rather than MS-DOS 5.0/5.0a Shell because it requires more memory than is available when the Shell is running. Ventura Publisher version 3.0 Professional Extension requires 560 kilobytes (K) of free conventional memory to run. Version 3.0 base software requires 580K of free conventional memory to run. Consult the Ventura Publisher documentation for exact memory requirements for other versions. MS-DOS 5.0/5.0a must be loaded into conventional memory because Ventura Publisher accesses 60K of the high memory area (HMA). Loading MS-DOS 5.0/5.0a into the HMA with Ventura Publisher running causes erratic behavior; for example, your machine may stop responding (hang) or you may have problems printing. Additional query words: 5.00 5.00a 5.0 5.0a publish dosshell ====================================================================== Keywords : Technology : kbMSDOSSearch kbMSDOS500 kbMSDOS500a Version : MS-DOS:5.x ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.