DOCUMENT:Q76191 03-DEC-1999 [msdos] TITLE :Installing Tips Plus Version 1.5 with MS-DOS 5.0 PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:5.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system version 5.0 ------------------------------------------------------------------------------- SUMMARY ======= Tips Plus version 1.5 may have trouble installing after Microsoft MS-DOS version 5.0 has been installed. MORE INFORMATION ================ Tips Plus, manufactured by True Vision, is a graphics paint product that is used with a True Vision Targa Board. After MS-DOS 5.0 is installed, the Tips Plus program may have difficulty installing. If the message "Packed file corrupt" appears, you should use the MS-DOS LOADFIX command as follows: loadfix [drive:][path]INSTALL.EXE The program should now install correctly. However, if Tips Plus gets partially through its installation and displays the error message "program failed to load," you must use the following workarounds: WORKAROUND ========== 1. Load DOS low. This is done in the CONFIG.SYS file as follows: device=[drive:][path]himem.sys dos=low 2. According to True Vision technical support, when installing Tips Plus under MS-DOS 5.0, INSTALL.EXE should be added to the MS-DOS version table as follows; setver [drive:path] install.exe x.xx where x.xx is the MS-DOS version number, which should be set to 4.01. The version number can also be set to 3.x; however, this does not ensure successful Tips Plus 1.5 installation. 3. a. Boot from a previous DOS system disk (DOS 3.x has not been reliable for successful Tips Plus installation according to True Vision; DOS 4.x is suggested) b. Install Tips Plus 1.5. c. Reboot from the hard drive under MS-DOS 5. Reference(s): True Vision: (800) 858-8783 The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 5.00 ====================================================================== Keywords : Technology : kbMSDOSSearch kbMSDOS500 Version : MS-DOS:5.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.