DOCUMENT:Q77182 17-DEC-2000 [msdos] TITLE :Using MS-DOS 5.0 or later EMM386.EXE on Altima NSX PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:5.x,6.0,6.2,6.21,6.22 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system versions 5.0, 5.0a, 6.0, 6.2, 6.21, 6.22 ------------------------------------------------------------------------------- SYMPTOMS ======== If you are trying to use the MS-DOS 5.0, 6.0, or 6.2 EMM386.EXE device driver on an Altima NSX 80386SX computer, the following message may be displayed: EMM386 not installed - insufficient memory This message appears regardless of the amount of extended memory you have on your machine. CAUSE ===== The Altima NSX computer is only available as an 80386SX system. The Altima NSX also has an 8-bit ROM that significantly reduces the system's floppy disk access time. As a result, Altima made some changes to the BIOS to compensate. The Altima NSX has an Award BIOS version 3.1. The changes to the BIOS include dedicating 64K of extended memory for shadow ROM and 320K of extended memory for EMS (expanded memory specification). Neither of these options can be disabled or turned off. Because of the nonstandard BIOS on the Altima NSX, EMM386.EXE cannot be used on these machines regardless of the amount of extended memory. WORKAROUND ========== The only alternative is to use a third-party memory manager. According to Altima, Quarterdeck's QEMM can be used to successfully manage the upper memory area. MS-DOS can be loaded into the high memory area (HMA) on an Altima NSX 386SX by including the following lines in the CONFIG.SYS file: device=[drive:][path]himem.sys dos=high The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 6.22 3.10 5.00 5.00a 6.00 6.20 3rdparty ====================================================================== Keywords : Technology : kbMSDOSSearch kbMSDOS621 kbMSDOS622 kbMSDOS620 kbMSDOS600 kbMSDOS500 kbMSDOS500a Version : MS-DOS:5.x,6.0,6.2,6.21,6.22 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.