DOCUMENT:Q77269 17-DEC-2000 [msdos] TITLE :Setup May Give Disk Errors with Plus Passport Hard Drive PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:5.x,6.0,6.2,6.21,6.22 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system versions 5.0, 5.0a, 6.0, 6.2, 6.21, 6.22 ------------------------------------------------------------------------------- SYMPTOMS ======== If your system has a Plus Development Passport hard drive as the second physical hard drive, the MS-DOS 5.0 and later Setup program may stop responding (hang) or give disk errors when setup is 99 percent complete. WORKAROUND ========== According to Plus technical support, to successfully install MS-DOS, you must remove the Passport driver (PLUSDRV.SYS) from CONFIG.SYS, reboot the system, then run the MS-DOS Setup program. This makes the Passport drive invisible to Setup. After Setup is complete, place PLUSDRV.SYS back in the CONFIG.SYS file. MORE INFORMATION ================ NOTE: Because the Passport hard drive is removable, it is usually the second hard drive. For more information, contact Plus Development. The Plus Development product included here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: 6.22 5.00 6.00 6.20 3rdparty hardware ====================================================================== Keywords : Technology : kbMSDOSSearch kbMSDOS621 kbMSDOS622 kbMSDOS620 kbMSDOS600 kbMSDOS500 kbMSDOS500a Version : MS-DOS:5.x,6.0,6.2,6.21,6.22 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.