DOCUMENT:Q78109 17-DEC-2000 [msdos] TITLE :MS-DOS Setup with LOCKIT Utility, Version 1.5 PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:5.x,6.0,6.2,6.21,6.22 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system versions 5.0, 5.0a, 6.0, 6.2, 6.21, 6.22 ------------------------------------------------------------------------------- SYMPTOMS ======== According to Security Microsystems Consultants, upgrading to MS-DOS version 5.0 or later with LOCKIT Utility version 1.5 installed may cause the MS-DOS Setup program to default to the "Welcome to SETUP" message screen that prompts for the setup to floppy disks routine. CAUSE ===== The LOCKIT Utility is a password protection product of Security Microsystems Consultants. During installation the LOCKIT Utility, the partition table and boot sector of the hard disk are modified, and the following line is added to the CONFIG.SYS file: " device=cleandsk.drv " (without the quotation marks) As a result, SETUP is unable to recognize the hard disk and defaults to the setup to floppy disks routine. WORKAROUND ========== LOCKIT Utility version 1.5 must be deleted before you upgrade to MS-DOS 5.0 or later, and LOCKIT version 2.1 or later should be installed after the upgrade. Security Microsystems Consultants recommends the following steps when upgrading to MS-DOS with LOCKIT Utility version 1.5: 1. Uninstall LOCKIT Utility version 1.5 by following guidelines outlined in LOCKIT documentation. (Do NOT disable the DEVICE=CLEANDSK.DRV line in the CONFIG.SYS file or rename the CONFIG.SYS to disable this utility. The hard disk is completely inaccessible without the DEVICE=CLEANDSK.DRV driver enabled.) 2. Install the MS-DOS Upgrade. 3. Re-install LOCKIT Utility version 2.1 or later to use with MS-DOS version 5.0 or later, or upgrade to version 3.0 for use with Windows 3.0 or 3.1. For more information, contact Security Microsystems Consultants. The LOCKIT product included here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: 6.22 3.00 5.00 3rdparty 6.00 6.20 5.00a ====================================================================== Keywords : Technology : kbMSDOSSearch kbMSDOS621 kbMSDOS622 kbMSDOS620 kbMSDOS600 kbMSDOS500 kbMSDOS500a Version : MS-DOS:5.x,6.0,6.2,6.21,6.22 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.