DOCUMENT:Q80890 17-DEC-2000 [msdos] TITLE :Drives Inaccessible After Upgrading from Compaq DOS PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:5.x,6.0,6.2,6.21,6.22 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system versions 5.0, 5.0a, 6.0, 6.2, 6.21, 6.22 ------------------------------------------------------------------------------- SUMMARY ======= Compaq technical support has confirmed that extended drives created with FDISK.EXE and ENHDISK.SYS under Compaq's original equipment manufacturer (OEM) version of MS-DOS 3.2 or earlier may be inaccessible after upgrading to MS-DOS 5.0 or later. MORE INFORMATION ================ The ENHDISK.SYS device driver made it possible to access multiple MS-DOS partitions created by earlier versions of the MS-DOS FDISK utility on fixed disk drives. ENHDISK.SYS was used under Compaq MS-DOS 3.2 and earlier to provide partitioning support for hard disks greater than 32 MB. ENHDISK.SYS had to be the first device driver installed in the CONFIG.SYS file. This was done to ensure consistency for drive assignments through all the utilities that support partitioned drives created by earlier versions of the FDISK utility. Compaq technical support recommends backing up the hard drive prior to running MS-DOS 5.0 or later upgrade. If the upgrade has already been performed, and the extended drives are inaccessible, use the MS-DOS UNINSTALL disk to restore the previous version of MS-DOS. Take the following steps with the old version of MS-DOS installed: 1. Back up all necessary data on the hard drive. 2. Repartition the hard drive with the MS-DOS 5.0 FDISK command. 3. Format all drives on the hard disk. For example: format c: /s 4. Restore necessary data. For more information, query on the following words here in the Microsoft Knowledge Base: "combine" (without the quotation marks) and "fdisk ENHDISK.SYS" (without the quotation marks) For further information contact Compaq technical support. The Compaq product included here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: 6.22 5.00 5.00a 6.00 6.20 ENHDISK 3.1 3.00 5.0a 3rdparty ====================================================================== Keywords : Technology : kbMSDOSSearch kbMSDOS621 kbMSDOS622 kbMSDOS620 kbMSDOS600 kbMSDOS500 kbMSDOS500a Version : MS-DOS:5.x,6.0,6.2,6.21,6.22 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.