DOCUMENT:Q95347 23-NOV-1999 [msdos] TITLE :Problems with Microsolutions Compaticard Controllers PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:5.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system version 5.0 ------------------------------------------------------------------------------- SUMMARY ======= This article discusses the following two problems associated with Microsolutions Compaticard floppy drive controllers: - Volume Serial Number Always 0000-0000 -and- - Required Device Driver Versions MORE INFORMATION ================ Volume Serial Number Always 0000-0000 ------------------------------------- If you format a floppy disk drive other than A or B, the volume serial number is always set to 0000-0000. According to Microsolutions, you can use DEBUG to correct this problem when using the following: Compaticard Version ---------------------------- Compaticard 1 1.27 Compaticard 2 2.01 Compaticard 4 2.02 To obtain more information about this solution or to obtain an updated driver, call Microsolutions technical support. Required Device Driver Versions ------------------------------- The following error messages may be displayed if you are using an early version of a Compaticard device driver: General Failure Reading Drive X -or- Invalid Media The following device driver versions are required: Compaticard Version Driver Filename ------------------------------------------------- Compaticard 1 1.7 CCDRIVER.SYS Compaticard 2 2.01 CCDRIVER.SYS Compaticard 4 2.02 CC4DRV.SYS Compaticard is manufactured by Microsolutions, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this products' performance or reliability. To obtain a phone number for Microsolutions technical support, query on the following in the Microsoft Knowledge Base: PSS vendor phone list Microsolutions Additional query words: 5.00 3rdparty ====================================================================== Keywords : Technology : kbMSDOSSearch kbMSDOS500 Version : MS-DOS:5.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.