DOCUMENT:Q97848 23-NOV-1999 [msdos] TITLE :EZTape Hangs or Generates Error with Compressed Drive PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:6.0,6.2,6.22 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system versions 6.0, 6.2, 6.22 ------------------------------------------------------------------------------- This information applies to both Microsoft DoubleSpace and Microsoft DriveSpace. For MS-DOS 6.22, use DRVSPACE in place of DBLSPACE for commands and filenames. SYMPTOMS ======== When you run Irwin Magnetic Systems' EZTape for MS-DOS, version 2.22 or version 3.1, on a DoubleSpace-compressed drive, the following problems may occur: - EZTape may stop responding (hang) when performing a backup or restore on the DoubleSpace-compressed drive. -or- - EZTape may display one of the following error messages when performing a backup or restore on a compressed drive: - Run-time error R6001 null pointer assignment - EMM386 exception error #12, enter to reboot computer CAUSE ===== EZTape for MS-DOS version 2.22 or 3.1 may identify a DoubleSpace- compressed drive as a nonstandard drive and may require that the DOSONLY environment variable is set before you can begin an action ona compressed drive. WORKAROUND ========== To work around this problem, set the MS-DOS environment variable to DOSONLY=1 before you use EZTape for MS-DOS. To do this, using MS-DOS Editor (or another ASCII text editor), insert the following statement in the AUTOEXEC.BAT file: " SET DOSONLY=1 " (without the quotation marks) Setting the DOSONLY environment variable forces EZTape for MS-DOS to use standard MS-DOS system calls to access the drive. You must reboot your computer for this change to take effect. NOTE: The DOSONLY environment variable should not be necessary for use on uncompressed drives. For more information, contact Irwin Magnetic Systems Technical Support. EZTape for MS-DOS is manufactured by Irwin Magnetic Systems, Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: 6.00 double space back up 3rdparty 6.20 dblspace easy tape errmsg err msg ====================================================================== Keywords : Technology : kbMSDOSSearch kbMSDOS622 kbMSDOS620 kbMSDOS600 Version : MS-DOS:6.0,6.2,6.22 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.