DOCUMENT:Q98987 26-NOV-1999 [msdos] TITLE :System Hangs (and Other Problems) with I82593.DOS Loaded High PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:6.0,6.2,6.21,6.22; WINDOWS:3.1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system versions 6.0, 6.2, 6.21, 6.22 - Microsoft Windows for Workgroups version 3.1 ------------------------------------------------------------------------------- SYMPTOMS ======== The Zenith Data System Z-Note portable computer Windows for Workgroups device driver, I82593.DOS, does not work correctly with MS-DOS 6.x if it is loaded in upper memory. The following problems may occur if you load I82593.DOS high: - You may receive a critical error from Novell NetWare. (Your system may stop responding [hang].) - Your system may return to the MS-DOS command prompt when you try to start Windows. - Your computer may reboot spontaneously. - Your computer may hang. WORKAROUND ========== To work around this problem, add "*I82593" (without the quotation marks) to the MEMMAKER.INF file and then run MemMaker. This prevents MemMaker from loading I82593.DOS high. Additional query words: 6.22 6.00 6.20 ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW310 kbMSDOSSearch kbMSDOS621 kbMSDOS622 kbMSDOS620 kbMSDOS600 Version : MS-DOS:6.0,6.2,6.21,6.22; WINDOWS:3.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.