DOCUMENT:Q99527 24-NOV-1999 [msdos] TITLE :Backup, MSAV, and Defrag Don't Display Correctly on AST PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:6.0,6.2,6.22 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system versions 6.0, 6.2, 6.22 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run Microsoft Backup, Microsoft Anti-Virus, or Microsoft Defragmenter (Defrag) on some AST laptop computers, the screen (specifically the borders of dialog boxes) do not display correctly. Characters within the dialog boxes are readable, but the borders are not. WORKAROUND ========== To work around this problem, use one of the following switches when you start the MS-DOS 6 or 6.2 application: Backup /LCD or /BW or /MDA Defrag /LCD or /BW Anti-Virus /LCD or /BW or /MONO or /NF Additional query words: 6.00 6.20 3.0 3.00 3.1 3.10 win30 insufficient 3rdparty msbackup hardware memory machine corrupted ====================================================================== Keywords : Technology : kbMSDOSSearch kbMSDOS622 kbMSDOS620 kbMSDOS600 Version : MS-DOS:6.0,6.2,6.22 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.