DOCUMENT:Q137755 25-MAR-2002 [win95x] TITLE :No More Than 16 MB of Memory Reported on Some IBM PS/2 Models PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:: OPER/SYS: KEYWORDS:win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you are using Windows 95 on one of the following computers with more than 16 MB of RAM, Windows 95 reports that only 16 MB of RAM are present: - IBM PS/2 Model 77 - IBM PS/2 Model 90 - IBM PS/2 Model 95 - IBM PS/Note 425 model 2618-M40 CAUSE ===== These computers use a nonstandard API for reporting memory in excess of 16 MB that is not supported by Windows 95. RESOLUTION ========== STATUS ====== This problem no longer occurs in Windows 98. To resolve this problem, install the current version of Windows. For information about the current version of Windows, visit http://www.microsoft.com/windows. MORE INFORMATION ================ The computers listed in this article use INT 15 ax=c700h to report memory above 16 MB. (Other IBM PS/2 Microchannel computers may use INT 15 ax=E881.) The updated version of Himem.sys accepts a /P switch that causes HIMEM to use this API to detect memory in excess of 16 MB. Without the /P switch, the updated HIMEM does not use this API, and functions the same as the shipping version of HIMEM. The new version of Himem.sys reports itself as version 3.95, the same as the shipping version. Additional query words: W95QFE ====================================================================== Keywords : win95 Technology : kbWin95search kbZNotKeyword3 Version : : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.