DOCUMENT:Q173654 17-DEC-2000 [win95x] TITLE :Windows 95 Hangs When Running Server Tools PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:95 OPER/SYS: KEYWORDS:kb3rdparty kbtool win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== After you install Server Tools from the Microsoft Windows NT Server version 4.0 CD-ROM, Windows 95 may stop responding (hang) when you start User Manager or Server Manager or when you try to assign share permissions using user-level security. CAUSE ===== This behavior can occur if Norton AntiVirus 2.0 for Windows 95 is installed and the All Files option is selected under Auto-Protect. This setting prevents Windows 95-based computers from retrieving the user list. RESOLUTION ========== Upgrade to Norton AntiVirus 2.01, or select the Program Files option instead of the All Files option under Auto-Protect. MORE INFORMATION ================ The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: nav anti virus ====================================================================== Keywords : kb3rdparty kbtool win95 Technology : kbWin95search kbZNotKeyword3 Version : WINDOWS:95 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.