DOCUMENT:Q190724  07-SEP-2001  [win95x]
TITLE   :Err Msg: SPOOL32 Caused a Divide Error in Module GDI.EXE...
PRODUCT :Microsoft Windows 95.x Retail Product
PROD/VER:WINDOWS:95
OPER/SYS:
KEYWORDS:kberrmsg kbhw kbprint win95 kbHardware

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The information in this article applies to:

 - Microsoft Windows 95 
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SYMPTOMS
========

When you attempt to print or start a program, you may receive one of the
following error messages:

 - 

   SPOOL32 caused a divide error in module GDI.EXE at 0023:00000393.

 - 

   <Program> caused a divide error in module GDI.EXE at 0023:00000393.

 - 

   Rundll32 caused a divide error in module GDI.exe at 0023:00000393.

CAUSE
=====

These error messages can occur if either of the following conditions exists:

 - Your computer's processor (CPU) is failing or overheating.

 - Your computer's clock speed is set higher than the manufacturer's recommended
   speed.

RESOLUTION
==========

To resolve this behavior, use either of the following methods:

 - Replace your computer's CPU. For information about how to do so, refer to the
   documentation included with your computer or see a certified hardware
   technician.

 - Disable the internal and external CPU cache. For information about how to do
   so, refer to the documentation included with your computer.

 - Reduce your computer's clock speed to the manufacturer's recommended speed.
   For information about how to do so, refer to the documentation included with
   your computer.


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Keywords          : kberrmsg kbhw kbprint win95 kbHardware 
Technology        : kbWin95search kbZNotKeyword3
Version           : WINDOWS:95
Issue type        : kbprb

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