DOCUMENT:Q192193 17-DEC-2000 [win95x] TITLE :Windows Cannot Find USB Drivers on OSR2.1 CD-ROM PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:95 OPER/SYS: KEYWORDS:kbsetup osr2 win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 OEM Service Release, version 2.1 ------------------------------------------------------------------------------- SYMPTOMS ======== After you install the Universal Serial Bus (USB) Supplement from the Windows 95 OEM Service Release 2.1 (OSR2.1) CD-ROM and restart your computer, Windows detects a USB device on the computer and then looks for but cannot locate the drivers on the CD-ROM. CAUSE ===== The necessary files are not found on the CD-ROM. After you install the USB Supplement, the files are located in the Windows\System folder. RESOLUTION ========== When Windows prompts you for the path to the drivers, change the path to the Windows\System folder. MORE INFORMATION ================ The files that are not found may include: Openhci.sys Uhcd.sys Usbcamd.sys Usbd.sys Usbhub.sys ====================================================================== Keywords : kbsetup osr2 win95 Technology : kbWin95search kbOPKSearch kbWin95OPKOSR210 Version : WINDOWS:95 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.