DOCUMENT:Q252190 08-MAY-2002 [win95x] TITLE :WINS Resolution Disabled by Default Viewing Network Properties PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:Win2000:95 OPER/SYS: KEYWORDS:kbenv win98kbfixlist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== After you install Windows Sockets 2.0 (Winsock2), the Disable WINS Resolution option is selected by default whenever you view the WINS Configuration tab for TCP/IP properties in Network properties. WINS resolution may be disabled even if you do not click the WINS Configuration tab. CAUSE ===== The Disable WINS Resolution option is incorrectly selected in TCP/IP properties by default (instead of the current setting). RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later: Date Time Version Size File name Platform ---------------------------------------------------------- 04/17/00 03:56p 4.00.1113 31,872 Mstcp.dll Winsock2 WORKAROUND ========== To work around this behavior, click the appropriate WINS resolution option before you quit the Network tool in Control Panel every time. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: w95qfe ====================================================================== Keywords : kbenv win98 kbfixlist Technology : kbWin95search kbZNotKeyword3 Version : Win2000:95 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.