DOCUMENT:Q67351 08-DEC-1999 [win95x] TITLE :HP LaserJet III and IIID PostScript Cartridge Installation PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.0,3.0a OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.0, 3.0a ------------------------------------------------------------------------------- SUMMARY ======= A Hewlett-Packard (HP) LaserJet III with the HP PostScript Cartridge may print incorrect characters if the cartridge has not been installed correctly. This happens even if the PostScript Driver has been selected in Printer Setup. The printer needs to be initialized for the PostScript language by completely restarting it. MORE INFORMATION ================ To install the cartridge correctly, do the following: 1. Turn off the printer. 2. Place the cartridge in the cartridge slot until you can hear it snap into place. 3. Turn on the printer; it will initialize in Postscript mode. You must also use this procedure when changing the mode back to HPPCL5A language. You must turn the printer off and take the PostScript cartridge out. Then restart the printer, and it will return to HPPCL5A mode. Additional query words: 3.00 3.00a ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a Version : WINDOWS:3.0,3.0a ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.