DOCUMENT:Q69100 08-DEC-1999 [win95x] TITLE :Windows Err Msg: PS Header Has Not Been Downloaded... PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.0,3.0a,3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== You may receive the following printed error message when trying to print from Windows to a PostScript printer: Windows PS header has not been downloaded. Please download header. RESOLUTION ========== Windows 3.1 or 3.11 ------------------- To resolve this problem in Windows 3.1 or 3.11, do the following: 1. From the Control Panel, choose Printers. 2. Verify the PostScript Printer is the selected active printer. 3. Select Setup. 4. Select Options. 5. Select Send Header with each job. 6. Choose OK, and return to the Control Panel. Windows 3.0 or 3.0a ------------------- To resolve this problem in Windows 3.0 or 3.0a, do the following: 1. From the Control Panel, choose Printers. 2. Verify the PostScript Printer is the selected active printer. 3. Select Configure. 4. Select Setup. 5. Select the correct PostScript printer. 6. Select Options. 7. From the header section, select Download Each Job. 8. Choose OK, and return to the Control Panel. The header is now downloaded and the message should not appear. Additional query words: 3.00 3.0 3.0a 3.00a 3.10 3.11pscript win31 ps ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a kbWin310 kbWin311 Version : WINDOWS:3.0,3.0a,3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.