DOCUMENT:Q78988 02-JAN-2001 [win95x] TITLE :Using a Sharp JX Printer with Windows 3.1 PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1,3.11,95 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When printing TrueType fonts from Microsoft Windows version 3.1 to a Sharp JX printer, you may receive the following error message: Data Loss Error There currently is a Windows 3.1 printer driver for the Sharp JX-9500PS printer ver.1.10 available from Sharp. WORKAROUND ========== To work around this problem, configure the printer driver to print TrueType fonts as graphics: 1. Run Control Panel and choose the Printers icon. 2. Select the HP LaserJet II series printer driver being used. 3. Choose the Setup button. 4. Choose the Options button. 5. Select the Print TrueType As Graphics check box. 6. Choose the OK button twice to save the changes. MORE INFORMATION ================ Sharp Technical Support recommends using the HP LaserJet II as a primary emulation mode and the Apple LaserWriter as a secondary emulation as a workaround if the above driver is not available. Sharp JX printers are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: 3.0 3.0a post script ps jx 9500 postscript non-postscript 9500H win95 ====================================================================== Keywords : Technology : kbWin3xSearch kbWin95search kbZNotKeyword3 kbWin310 kbWin311 Version : WINDOWS:3.1,3.11,95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.