DOCUMENT:Q84898 06-DEC-1999 [win95x] TITLE :Novell Printing May Cause Incomplete or Corrupt Output PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.0,3.0a,3.1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.0, 3.0a, 3.1 ------------------------------------------------------------------------------- SYMPTOMS ======== When you print a document from Microsoft Windows over a Novell network, graphics in the document may be printed in narrow bands across the last half of the page or have stripes of unprinted regions. CAUSE ===== This may be caused by an incorrect entry in your Novell login script. WORKAROUND ========== A possible workaround is to add the following time increment parameter (ti=) to the Novell CAPTURE command in your login script capture s=??? q=xxxxx nff nt nb ti=tttt where: ???=server name xxxxx=queue name tttt=time value (default is 10--try a minimum of 20) nff=no formfeed nt=no tab nb=no banner ti=time increment MORE INFORMATION ================ In your login script, the printer CAPTURE command determines your network printer. When there is not enough time to print a job, the network times out on the job and then picks it up again. This can cause incomplete graphics when printing over a network. Increasing the time increment to 20 may keep the network from timing out on the job before the software has had a chance to complete the transmission: 20 seconds is the minimum for most graphics. Complicated graphics may need ti=40. Complex color pictorial graphics may need ti=400. Keep in mind that setting a longer time-out period slows down the entire printing process. Additional query words: 3.00 3.00A 3.10 3.0 3.0a 3.11 win31 win30 kbnetwork netware ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a kbWin310 Version : WINDOWS:3.0,3.0a,3.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.