DOCUMENT:Q85237 29-NOV-1999 [win95x] TITLE :Err Msgs: "Cannot Find UNIDRV.DLL" or "Cannot Print" PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 3.1 ------------------------------------------------------------------------------- SUMMARY ======= If you attempt to print from the Microsoft Windows version 3.1 Write program, you may receive some of the error messages below. These messages indicate that your Universal Printer Driver (UNIDRV.DLL) is corrupted or missing. NOTE: These error messages are not exclusive to Write or the Universal Printer Driver. If you get these error messages, check the driver file's size and date, and reinstall it if necessary. MORE INFORMATION ================ Starting Write -------------- You may receive the following error messages when starting Write: Cannot find UNIDRV.DLL. Cannot print. Make sure that your printer is connected properly, and use the Printers icon in the Control Panel to verify that the printer is configured properly. In addition, the Print command on the File menu will be unavailable (dimmed). With Print Manager Active ------------------------- You may receive the following error message when Print Manager is active: Print Manager The printer on LPT1 is out of paper or is not connected to your computer. Check the printer cable or network connection to make sure the printer is connected, or refresh the paper supply. Then resume the print queue. With Print Manager Inactive --------------------------- You may receive the following error messages when Print Manager is not active: LPT1 The printer on this port is out of paper or is not connected to your computer. Check the printer cable or network connection to make sure the printer is connected, or refresh the printer's paper supply, and then resume the print queue. With Fast Printing Direct To Port Option Disabled ------------------------------------------------- You may receive the following error messages when the Fast Printing Direct To Port option is disabled: LPT1 The printer on this port is not responding. Check the printer or increase the Transmission Retry value in the Printers Connect dialog box, and then resume the print queue. Additional query words: 3.10 grayed greyed ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin310 Version : WINDOWS:3.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.