DOCUMENT:Q85524 08-DEC-1999 [win95x] TITLE :Page Size Unavailable for Toshiba P351/P1351 PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== You may not be able to change page size for a Toshiba P351 or P1351 printer from applications that use the Windows 3.1 common dialog boxes (COMMDLG.DLL). WORKAROUND ========== To work around this problem, change the page size from Control Panel Printers utility before printing the document. STATUS ====== Microsoft has confirmed this to be a problem in Windows operating system version 3.1. We are researching this problem and will post new information here as it becomes available. MORE INFORMATION ================ The page size option may be unavailable (dimmed) for the Toshiba P351 or P1351 in the Print Setup common dialog box. You can work around this problem by changing the paper size from the Printers option in Control Panel. You can do this just before printing the document or before starting the application. All of the applications that are included with Windows 3.1 (such as Write, Notepad, and Calendar) use the common dialog boxes. Microsoft Word for Windows version 2.0 does not use the common dialog boxes, and therefore does not demonstrate this problem. Additional query words: WIN31 3.10 3.11 ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.