ASP Pages and Windows NT 4.0 Option Pack Documentation Do Not Work

ID: Q187192

The information in this article applies to:

Microsoft Internet Information Server version 4.0

SYMPTOMS

When browsing an .asp page, one of the following problems may occur:

Error 115 occurs.

The server stops responding.

An error occurs stating that a connection to the server could not be established.

Additionally, the Product Documentation for the Windows NT 4.0 Option Pack does not work.

CAUSE

Active Server Pages (ASP) for Internet Information Server (IIS) 3.0, rather than ASP for IIS 4.0, has been installed on the system.

WORKAROUND

To work around this problem, perform the following steps:

Remove ASP. To do this, run the Active Server Pages Uninstall program.

Run Windows NT 4.0 Option Pack Setup to remove all components of IIS 4.0.

Restart the server, and then reinstall IIS 4.0.

MORE INFORMATION

The Product Documentation for the Windows NT 4.0 Option Pack uses ASP pages, which is why it does not work when ASP is disabled.

ASP for IIS 3.0 is included with Windows NT 4.0 Service Pack 3. ASP for IIS 4.0 is included with the Windows NT 4.0 Option Pack.

Additional query words: asp.exe hang hangs hung


Keywords          : 
Version           : WINNT:4.0
Platform          : winnt 
Issue type        : kbprb

Last Reviewed: April 26, 1999