Exception C0000008 (INVALID_HANDLE) Occurs When Restarting ASP Applications

ID: Q221535

The information in this article applies to:

Microsoft Internet Information Server version 4.0

SYMPTOMS

When an ASP application is updated under very heavy stress, Internet Information Server (IIS) may cause an access violation and the service will stop servicing requests. The only way to stop IIS is to restart the server.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual fix. For information on obtaining the latest service pack, please go to:

http://www.microsoft.com/Windows/ServicePacks/

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual fix, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

NOTE: If this product was already installed on your computer when you purchased it from the Original Equipment Manufacturer (OEM) and you need this fix, please call the Pay Per Incident number listed on the above Web site. If you contact Microsoft to obtain this fix, and if it is determined that you only require the fix you requested, no fee will be charged. However, if you request additional technical support, and if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support, you may be charged a non-refundable fee.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:

Q154871 Determining If You Are Eligible for No-Charge Technical Support

STATUS

Microsoft has confirmed this to be a problem in Internet Information Server version 4.0. This problem was first corrected in Windows NT version 4.0 Service Pack 5.

Additional query words: IIS hotfix hot fix qfe quick engineering patch


Keywords          : nt4sp5fix 
Version           : winnt:4.0
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: July 2, 1999