Discussion Web in FrontPage Server Extension May Cause IIS to Stop Responding

ID: Q215485


The information in this article applies to:


SYMPTOMS

Internet Information Server (IIS) may stop responding when you use the discussion Web in the FrontPage Server Extensions.


CAUSE

This behavior occurs because of a problem in the discussion Web where the vti_discussionlinks directive in the Tocproto.htm file is altered. This causes the Inetinfo process to go into a recursive loop and eventually the IIS computer stops responding.


RESOLUTION

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:


http://support.microsoft.com/support/supportnet/default.asp

The English version of this fix should have the following file attributes or later:


   Date       Time     Size      File Name     Platform
   -----------------------------------------------------
   01/06/99   06:05p   709,392   Fp30wel.dll   x86 


NOTE: If you contact Microsoft to obtain this fix, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support, if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:


   ARTICLE-ID: Q154871
   TITLE:      Determining If Your Product Is Eligible for No-Charge
               Technical Support 


STATUS

Microsoft has confirmed this to be a problem in Internet Information Server version 4.0.


MORE INFORMATION

The fix is to properly handle the Tocproto.htm file even when the Tocproto is missing.

Additional query words: IIS hotfix hot fix qfe quick engineering patch fpse


Keywords          : 
Version           : WINDOWS:; winnt:4.0
Platform          : WINDOWS winnt 
Issue type        : kbbug 

Last Reviewed: July 7, 1999