HTMLA "Everyone" Is Always Listed in Operators after Installing Windows NT SP4

ID: Q231172

The information in this article applies to:

SYMPTOMS

In the IIS 4.0 HTML Admin tool (HTMLA), Everyone is always listed in Operators after you install Windows NT Service Pack 4. Everyone can be deleted using HTMLA, but it will reappear after closing and re-entering HTMLA. Other strange symptoms have been reported, but not verified.

The MMC (Microsoft Management Console) lists the correct operators. Actual permissions are not effected.


CAUSE

A regression occurs in the Iiadmhd.asp file that causes Everyone to always appear in the HTMLA.


WORKAROUND

To work around this problem, use the MMC.


RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Windows NT service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp
The English version of this fix should have the following file attributes or later:

   Date      Time                 Size    File name     Platform
   -------------------------------------------------------------
   04/22/99  07:19p                 4,687 Iiadmhd.asp   alpha
   04/22/99  07:19p                 4,687 Iiadmhd.asp   i386

NOTE: If this product was already installed on your computer when you purchased it from the Original Equipment Manufacturer (OEM) and you need this fix, please call the Pay Per Incident number listed on the above Web site. If you contact Microsoft to obtain this fix, and if it is determined that you only require the fix you requested, no fee will be charged. However, if you request additional technical support, and if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support, you may be charged a non-refundable fee.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:
Q154871 Determining If You Are Eligible for No-Charge Technical Support


STATUS

Microsoft has confirmed this to be a problem in Internet Information Server 4.0.

Additional query words: 


Keywords          : 
Version           : winnt:4.0
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: July 2, 1999