IIS Server Instance Parameters Window Is Missing During Configuration

ID: Q224553


The information in this article applies to:

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

When you configure an IIS Server Instance in Microsoft Cluster Server, the Dependencies Page should have a Back, Next, and Cancel button. When the Iisclex4.dll is not properly installed during the Windows NT Option Pack (NTOP) installation, the Dependencies Page displays a Back, Finish, and Cancel button.


CAUSE

There are two conditions that can cause this problem. The first is if you attempt to create an IIS Server Instance using the Remote Cluster Administrator Utility from another system instead of physically being on the Cluster Server computer. The Remote Cluster Administrator cannot enumerate the metabase remotely, and therefore you can not create IIS Server Instances remotely.

The second condition that can cause this problem is if the Iisclex4.dll does not get installed, registered, or added to the registry properly during the installation of the NTOP. To resolve the first situation, go to the Cluster Server computer and use the Cluster Administrator on either of the Nodes to create the IIS Server Instance.


RESOLUTION

To resolve the first situation, go to the Cluster Server computer and use the Cluster Administrator on either of the Nodes to create the IIS Server Instance.

To resolve the second situation, perform the following steps:

  1. Pick one Node in the Cluster to work on the first.


  2. Confirm that the Iisclex4.dll file exists in the %windir%\system32\inetsrv directory. If Iisclex4.dll does not exist, then extract the file from the NTOP compact disc in \Ntoptpak\En\x86\Winnt.SRV\iis4_1.cab.


  3. Go to a command prompt, change to the %windir%\system32\inetsrv directory and type the following:
    regsvr32 iisclex4.dll


  4. WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

    For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).

  5. Start Regedt32.exe and locate the following registry subkey:
    HKEY_LOCAL_MACHINE\Cluster\Resource Types\IIS Server Instance


  6. Click Edit.


  7. Choose Add Value.


  8. Enter the following registry key information:
    Value Name: AdminExtensions
    Data Type: REG_MULTI_SZ
    Date: {92BF7500-974C-11D0-A5F2-00A0C922E752}
    NOTE: The brackets in the data string are required.


  9. Repeat steps 2 through 7 on the other Node in the Cluster.


  10. Close Registry Editor on both Nodes and restart each Node one at a time.


After the systems have been restarted, you can create an IIS Server Instance in your Cluster Administrator.

Additional query words:


Keywords          : 
Version           : winnt:4.0
Platform          : winnt 
Issue type        : kbprb 

Last Reviewed: April 30, 1999