Netscape Navigator Stops Responding Over SSL Connection when Posting

ID: Q194744

The information in this article applies to:

SYMPTOMS

Posting from Netscape Navigator stops responding over a secure connection when the Enable Buffering setting in Internet Information Server is enabled.

The Netscape client stops responding if a post request completes and a second post request is made on the same connection.


CAUSE

An extra CR-LF is sent by the Netscape client at the end of the buffered request. When using SSL, Internet Information Server attempts to decrypt these bytes and fails.


RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


WORKAROUND

To work around this problem, disable the Enable Buffering setting under the properties for the default Web site in the Home Directory\Application Settings\Configuration dialog.


STATUS

Microsoft has confirmed this to be a problem in Internet Information Server version 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: post fail stop freeze secure sockets layer https 


Keywords          : NT4SP4Fix kbfix4.00.sp4 
Version           : WINNT:4.0
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: April 30, 1999