Cookie Authentication May Fail with Cookie Enabled Browsers

ID: Q227502

The information in this article applies to:

SYMPTOMS

When you use a third-party browser, such as Opera, Site Server fails to recognize that the browser can accept cookies and redirects the user to the No Cookies error page.


CAUSE

This problem occurs when a browser sends a user agent string that does not start with "Mozilla" and the user agent string contains "compatible" without "MSIE."


RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Site Server service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp
The English version of this fix should have the following file attributes or later:

   Date      Time                 Size    File name     Platform
   -------------------------------------------------------------
   07/02/98  03:27p                   913 Eula.txt      (Alpha)
   03/30/99  01:55p                23,312 Mss_log.dll   (Alpha)
   01/27/99  02:56p                80,144 Update.exe    (Alpha)
   03/30/99  06:05p                 1,620 Update.inf    (Alpha)

   07/02/98  03:27p                   913 Eula.txt      (x86)
   03/30/99  01:56p                14,960 Mss_log.dll   (x86)
   01/27/99  02:02p                62,544 Update.exe    (x86)
   03/30/99  06:05p                 1,620 Update.inf    (x86)

NOTE: If this product was already installed on your computer when you purchased it from the Original Equipment Manufacturer (OEM) and you need this fix, please call the Pay Per Incident number listed on the above Web site. If you contact Microsoft to obtain this fix, and if it is determined that you only require the fix you requested, no fee will be charged. However, if you request additional technical support, and if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support, you may be charged a non-refundable fee.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:
Q154871 Determining If You Are Eligible for No-Charge Technical Support


STATUS

Microsoft has confirmed this to be a problem in Site Server version 3.0.


MORE INFORMATION

All "Mozilla" compatible browsers (not just MSIE anymore) will now be considered cookie-enabled browsers.

Additional query words: 


Keywords          : 
Version           : winnt:3.0
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: July 2, 1999