Err Msg: Error Fetching URL, (PRTH_E_ACCESS_DENIED - Access Denied)

ID: Q224200

The information in this article applies to:

SUMMARY

When you attempt to crawl a resource (Web address or file) that uses Windows NT Challenge Response or Basic/Clear Text authentication, you may receive the following error in the Site Server 3.0 Gatherer logs:

Error fetching URL, (PRTH_E_ACCESS_DENIED - Access denied)


MORE INFORMATION

This is a simple configuration error. In order to crawl a resource using Windows NT Challenge Response or Basic/Clear Text authentication, you must create a rule within the catalog build definition.

In the example below, http://www.mysite.com/ will be the resource that you want to crawl. For this example, assume this site is only using Basic authentication.

  1. Open the Site Server 3.0 Admin (MMC)


  2. In the Site Server Search snap-in, choose your computer name and right-click the Catalog Build Server.


  3. Choose New Catalog Definition with a Wizard .


  4. When the New Catalog Definition wizard appears, click Next.


  5. For the catalog name, select MyCatalog and click Next.


  6. For the type of crawl, select Web link crawl and click Next.


  7. For the start address, enter http://www.mysite.com/.


    8. IMPORTANT: For the crawling rule, select the Use the site rules only option and click Next.

  8. Leave the Search Hosts as default and click Next.


  9. DO NOT select the Start build now option. Click Finish. At this point, the new catalog definition will appear under the Catalog Build Server node in the MMC.


  10. Right-click the newly created "MyCatalog" catalog build definition and choose Properties.


  11. When the properties of the catalog build definition opens, choose the Sites tab.


  12. Click the Add button at the bottom of the window to add a new rule.


  13. When the Add Site Rule Wizard appears, click Next.


  14. For the site name, enter www.mysite.com. Select the Crawl this site option and click Finish.


  15. Click the Add button at the bottom of the window to add a new rule.


  16. When he Add Site Rule Wizard appears, click Next.


  17. For the site name, enter *. Select the Avoid this site option and click Finish.


  18. Select the rule marked "Crawl www.mysite.com" and click the Properties button.


  19. When the properties of this rule appear, click the Account tab.


  20. On the Account tab, you can specify whether or not to use the Default content access account or to specify a specific account. The option to use the default content access account WILL NOT WORK for a Basic-authentication enabled site. You must specify the account you want to use to crawl this site and select the option for Windows NT Challenge Response or Basic/Clear Text authentication (in this example, Basic is used).


  21. Start a full build of the site.


Additional query words: 


Keywords          : 
Version           : winnt:3.0
Platform          : winnt 
Issue type        : kbhowto

Last Reviewed: July 20, 1999