Err Msg: Report Document File Error Can't Save Report

ID: Q196004

The information in this article applies to:

Microsoft Site Server version 3.0

SYMPTOMS

If you import 370 MB of Proxy Log files, when the Report Writer module attempts to run the report, it queries the database for information to build the header of the report. The following error message occurs and Report Writer shuts down:

   Report document file error
   Can't save report to < filename and path>
   Overflow

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Site Server service pack.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

   http://support.microsoft.com/support/supportnet/default.asp

The English version of this fix should have the following file attributes or later:

   Date     Time     Size       File name    Platform
   --------------------------------------------------
   10/16/98  02:00p  3,317,248  ReportDA.exe  (x86)
   10/16/98  02:00p  3,525,632  ReportDS.exe
   08/26/98  02:32p     64,080  Update.exe
   10/27/98  05:05p      4,258  Update.inf

NOTE: If you contact Microsoft to obtain this fix, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support, if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q154871
   TITLE:      Determining If Your Product Is Eligible for No-Charge
               Technical Support

WORKAROUND

To work around this problem, rebuild the database and do not import as much information.

STATUS

Microsoft has confirmed this to be a problem in Site Server version 3.0.

Additional query words: hotfix hot fix qfe quick fix engineering patch

Version           : WINNT:3.0
Platform          : winnt
Hardware          : x86
Issue type        : kbbug
Solution Type     : kbfix

Last Reviewed: November 19, 1998