XCLN: Restart Fails When Installing Exchange with SMS

ID: Q157692

The information in this article applies to:

SYMPTOMS

When you install the Microsoft Exchange client for Windows 95 using Microsoft Systems Management Server (SMS), the following dialog box 


   You must restart your computer for installation to complete

does not go away when you click Restart.

This only occurs the first time you install the Microsoft Exchange client on Windows 95 workstations. If you install the Microsoft Exchange client for Windows 95, remove it, and reinstall it using SMS, the problem does not occur because a restart is not be required and thus the dialog box does not appear.


RESOLUTION

  1. Add the following statement to the Exwin95.pdf file:


    2. SynchronousSystemExitRequired=TRUE
    The typical section of the Exwin95.pdf file will then appear as follows:
    [Typical Setup]
    CommandLine=setup.exe /Q1
    CommandName=Typical
    UserInputRequired=FALSE
    SupportedPlatforms=Windows95
    SynchronousSystemExitRequired=TRUE
  2. Using SMS version 1.1 or 1.2, install the Microsoft Exchange client for Windows 95.



MORE INFORMATION

When the installation appears to be complete, the following dialog box 


   You must restart your computer for installation to complete

appears with the Restart and Exit buttons. If you click the Restart button, the computer does not restart and the dialog box does not disappear. If you click the Exit button, the following dialog box appears:
Installation was not successfully completed. Registry database was not updated.
If you choose to continue and manually restart the computer, the Microsoft Exchange client for Windows 95 works properly.

Additional query words: 


Keywords          : kbusage kbbug4.00 XCLN 
Version           : WINDOWS:4.0; winnt:1.1,1.2
Platform          : WINDOWS winnt 
Issue type        :

Last Reviewed: April 7, 1999