Multiple Promotions May Cause Small Memory Leak in Inetinfo.exe

ID: Q218943

The information in this article applies to:

SYMPTOMS

When you use multiple promotions, a small memory leak may occur in the Internet Information Server (IIS) Admin process (Inetinfo.exe) per HTTP request. Over a period of high stress, the cumulative effect of the small memory leak may result in the IIS computer failing to service requests.


CAUSE

The DBOrderPromo object is not explicitly releasing all of its smart pointer variables when multiple promotions exist.


RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Windows NT service pack.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/support/supportnet/default.asp

The English version of this fix should have the following file attributes or later:

Date Time Version Size File name Platform
02/18/99 07:21p 3.03 194,832 StdRetComp.dll (x86)
02/18/99 07:17p 3.03 349,968 StdRetComp.dll (Alpha)

NOTE: If you contact Microsoft to obtain this fix, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support, if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q154871
TITLE: Determining If Your Product Is Eligible for No-Charge Technical Support


STATUS

Microsoft has confirmed this to be a problem in Site Server 3.0, Commerce Edition.

Additional query words: hotfix hot fix qfe quick engineering patch 


Keywords          : 
Version           : winnt:3.0
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: February 24, 1999