NDR Occurs with the Description "Routing Table Transaction Failure."

ID: Q232820

The information in this article applies to:

SYMPTOMS

When e-mail is not delivered to some recipients, the SMTP generates a non-delivery report (NDR) with the description "Routing table transaction failure."


CAUSE

This problem may be caused by one of the following:

  • An error in the Mcis2upd.sql script that released with Site Server 3.0 Service Pack 2.


  • SQL Server 7.0 null-syntax handling is different than SQL Server 6.5.



    • RESOLUTION

    A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Site Server 3.0 service pack that contains this fix.

    To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

    http://www.microsoft.com/support/supportnet/overview/overview.asp
    The English version of this fix should have the following file attributes or later:
    
Date      Time      Version    Size    File name       Platform
----------------------------------------------------------------
6/16/99   11:51AM   7.0.902.0  34KB    Mcis2upd.sql    X86/Alpha
6/16/99   11:51AM   7.0.902.0  20KB    Imsupd.sql      X86/Alpha
6/16/99   11:51AM   7.0.902.0  18KB    Imsupdpart.sql  X86/Alpha
6/16/99   11:51AM   7.0.902.0   9KB    Instwab.sql     X86/Alpha
6/16/99   11:51AM   7.0.902.0   8KB    Remwab7.sql     X86/Alpha
6/16/99   11:51AM   7.0.902.0  105KB   Objsp.sql       X86/Alpha

    NOTE: If this product was already installed on your computer when you purchased it from the Original Equipment Manufacturer (OEM) and you need this fix, please call the Pay Per Incident number listed on the above Web site. If you contact Microsoft to obtain this fix, and if it is determined that you only require the fix you requested, no fee will be charged. However, if you request additional technical support, and if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support, you may be charged a non-refundable fee.

    For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:
    Q154871 Determining If You Are Eligible for No-Charge Technical Support


    STATUS

    Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.


    MORE INFORMATION

    Q214601 PRB: ANSI_NULLS OFF Behavior in SQL Server 6.x and 7.0

    Additional query words: 

    
Keywords          : 
Version           : winnt:2.0,2.5
Platform          : winnt 
Issue type        : kbbug

    Last Reviewed: August 2, 1999